Accessible Customer Service Starts Here: A Guide for Businesses Who Want to Do Better
For customers with disabilities, great accessible customer service begins with something fundamental: access. Here's your guide.
Five Exemplary Example Accessibility Statements Aligned with Best Practices
Five exemplary accessibility statement examples across finance, education, healthcare, technology, and HR software.
Celebrating Meagan Griffith’s Impact on Advancing Web Accessibility Through Groundbreaking Research
We are thrilled to share some fantastic news about one of our esteemed web accessibility specialists, Meagan Griffith. Meagan’s pioneering research paper, “Quantifying the Cost of Web Accessibility Barriers for Blind Users,” is included in the Final Regulatory Impact Analysis for the latest updates to the Americans with Disabilities Act (ADA) Title II. This is […]
Accessible Web Auditor Coauthors Web Accessibility Study
Our own Meagan Griffith coauthored an article in the journal Interacting with Computers. The research paper entitled “Quantifying the Cost of Web Accessibility Barriers for Blind Users” looks at the issue of web accessibility from a different angle than many of the articles on the subject that come before it. Lots of research has been […]
Micro-volunteering in Accessibility: Be My Eyes
Hans Jørgen Wiberg, a visually impaired furniture craftsman, started Be My Eyes to become more independent. Be My Eyes is a free app that connects blind and low-vision people seeking visual assistance with a network of volunteers via video calls. How it works: This expands beyond the day-to-day tasks. Their Be My Eyes for Work […]
Disability Drives Innovation: Accessibility Spotlight
Haben Girma, the first person who is deaf-blind to graduate from Harvard Law School, believes that disability drives innovation. She uses the example of two Italian friends whose desire to correspond through letters sparked the invention of the typewriter. One was blind and the other sighted, so the latter created a machine where his friend […]
Accessibility Updates: Windows, Firefox, and Apple
We’re always thrilled to hear about technology companies updating their products specifically for accessibility. Not only does improved technology enhance experiences for people with disabilities, but these updates move the needle further toward progress. Let’s hope other companies and organizations follow suit because everyone benefits from accessibility. Here are some of the highlights from the […]
Accessibility Spotlight: Neil Squire Society
Helping people with disabilities gain confidence and independence through the computer When Bill Cameron’s cousin, Neil Squire, was in a car accident that left him unable to move his leg or arms or to speak, Bill was determined to find a way to help Neil communicate. This determination eventually led to the Neil Squire Society, […]
Gears 5: A Video Game Built for Accessibility
The Vancouver-based game developer, Coalition Studio, developed their new game, Gears 5 with loads of accessibility features–something many video games lack. New features include: Coalition Studio’s Reasoning How did Coalition Studio decide on these improvements? User-testing with folks with an array of disabilities and gaming preferences–seems like the obvious answer, but there are many products […]
Ninth Annual Global Accessibility Awareness Day
Every third Thursday in May marks Global Accessibility Awareness Day (GAAD), which focuses on digital access and inclusion for all. What is digital accessibility? It is ensuring that folks with disabilities have the same experiences and outcomes with web-based services, content and other digital products as those without disabilities. Each year various tech companies, non-profits, […]