RAMP will notify you of new user tickets, new remediation tasks, new comments on tasks and more. By default, notifications are set to “Notify Via App” only.
You can adjust your notification settings on an account level and a website level. To adjust your account level settings, navigate to My Account and then the Notification Settings tab. Here you can adjust your in-app and email notification settings.
To adjust your notification settings on a website level, navigate to RAMP Settings from within a RAMP website account. Within the list of settings you will find a section for “Notification Settings”. Adjusting the settings here will only impact the website account you are currently viewing.
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