RAMP Key Terms

Understanding these key concepts and features will make using RAMP easier and, in turn, help you most efficiently improve your website’s accessibility.

Key Concepts


Your company, team, colleagues, whatever you call it. Organizations give groups of people shared access to the same resources (i.e., websites) in RAMP.


Domains you add to RAMP. Add a single website for each domain you wish to monitor for accessibility violations in RAMP.


Each page of your website. Your home page, about page, product pages, etc.

Accessibility Scan

The result of running the industry standard axe-core ruleset on a single page. This scan reveals accessibility issues that may exist on the page.

Accessibility Violation

What accessibility scans look for. These violations range from color contrast issues to missing labels on form fields. They are based on the WCAG success criteria.

Automated Accessibility Score

A numerical representation of a page’s accessibility based on its automated scan results. If a page scan reveals many violations, the score will be low. If a scan finds few violations, the score will be high.

The scale is from 0-100, where most web pages on the public internet would score about a 75/100. If there are no violations from the automated scan, your site would receive a 100/100 score.

We display scores both on a per page, and per website basis. Website scores are an average of page scores.


A group of similar violations found across your pages. A recommendation will include a difficulty rating and an estimated impact on your overall score. This impact illustrates the potential benefit to your score if you address the recommendation.

Remediation Task

Tasks to improve your web accessibility. You can create these from scan results, scratch, or recommendations. We sometimes refer to tasks created from recommendations as “smart tasks” because they contain helpful, dynamic metadata about the violations they reference.

(FYI – Sync tasks to your Jira workspaces with our Jira app.)


Exist to aid in organizing manual accessibility audit results. Manual audits can sometimes produce many failures across many widgets. Workbooks let you organize these failures into logical pieces of work before delivering them as remediation tasks.

Log Entry 

An improvement made to your website. You can create these from scratch or after completing a remediation task. Multiple log entries comprise your “Accessibility Log” — a timeline of accessibility progress which can be publically displayed in your A11y Center. Log entries can be public or private.

User Ticket

Reports received from users hitting accessibility roadblocks on your site. These can be created manually or automatically through user-submitted feedback on your website via the A11y Center.


A summary of a website’s accessibility violations and progress over a period of time.

Key Features

Page Discovery

Adding your pages to RAMP manually would be a pain. Page discovery allows you to tell RAMP how to discover new and existing pages on your website. You can set up page discovery to routinely crawl your website looking for pages or provide an XML sitemap file.

Accessibility Scanning

Scanning is the heart of RAMP. RAMP takes the pages from your website and runs accessibility scans on them according to a monitoring schedule. You may set scanning schedules for pages independently from your website’s schedule. You can also trigger on-demand accessibility scans.

Accessibility Trend Tracking

Your site changes over time, and so does its accessibility. Trend tracking in RAMP highlights trends, improvements, and regressions on your accessibility journey. 

(FYI – BIG improvements are coming to trend tracking.)

Remediation Workflow

A guide to improving your website’s accessibility based on our automated scanning system. As our system scans your website, we group common violations in order of frequency and severity, and we present them as recommendations.

Convert recommendations into remediation tasks to address them. We call these “smart tasks”. As you address the violations contained and explained in the task, RAMP will dynamically update the violation, score, and page metadata associated with the task. Once RAMP detects that all of the underlying violations of the task are fixed, the task will automatically close and marked as “Completed.”

A11y Center

An embeddable widget that you add to your website. Once loaded, it provides your users a place to submit accessibility feedback (user tickets), view your accessibility log (log entries), and see your Accessibility Statement. The A11y Center is NOT an overlay.

Accessible Web Helper

Our free browser extension! In addition to being home to the Guided Manual Audit tool, this extension provides unlimited axe-core scanning of ANY webpage at the click of a button. It is fantastic for spot checks, local development, or even looking for the perfect accessible color combination. RAMP integrates directly with this extension by allowing you to interact with accessibility scans and tasks live in your browser.

Manual Auditing (Guided Manual Audit Tool)

Automated scanning is only half the pie. Manual auditing is the other half, and the Guided Manual Audit Tool, accessed through our free browser extension, is your solution to efficiently and thoroughly conduct accessibility audits. This tool walks you through manual tests to audit a page’s accessibility. These are the same steps and checks our audit team performs for our customers.