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Why You Should Have an Accessibility Statement, Even If Your Site Isn’t Perfect

Some of our clients assume that accessibility statements confirm that their site is fully accessible. It’s easy to understand that conclusion, “statement” sounds like a confirmation, right? However, we actually recommend creating your statement as one of your first steps on your roadmap to compliance in the Compliance Center. Here’s why. Progress Over Perfection It […]

On Avoiding ADA Demand Letters & Ineffective Overlays

If you’ve recently received an ADA (Americans with Disabilities Act) demand letter about your website, I completely understand your frustration and skepticism—because I feel the same way. It deeply troubles me that many business owners only find Accessible Web after being targeted by “demand letter farms,” groups of plaintiffs and law firms sending out hundreds […]

Answer Accessibility Feedback in Five Steps

Have you received accessibility feedback on your website? Don’t panic! That means your accessibility feedback workflow is active, indicating users can report barriers. That’s great! You can now take this opportunity to improve your site for everyone. Keep these steps in mind to respond carefully and efficiently. Here’s how: 1. Provide Immediate Accommodation 2. Gather Detailed Information […]