Manage Billing and Payment Methods

RAMP subscription plans made after April 25, 2024 are billed per organization. Only the organization’s Admins can manage billing settings.

This article covers the following:

Adjusting your plan

  • Navigate to My Account and select the Organization you want to modify.
The sidebar in the "My Account" tab of RAMP.
  • Click the Upgrade/Manage Plan button in the Plan Details section.
The top of the Plan Details section in Organization Settings.
  • This will take you to the “Compare Plans” matrix where you can select your plan of choice.

Payment methods & invoices

  • Navigate to My Account and select the Organization you want to modify.
The sidebar in the "My Account" tab of RAMP.
  • Scroll to the bottom of the page to Billing Settings and select the “Visit Customer Portal” button.
The Billing Settings section of an Organization. There is a button to visit the customer portal, the next invoice amount, and a link to add a payment method.

Troubleshooting & Frequently Asked Questions

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