Five Exemplary Example Accessibility Statements Aligned with Best Practices
These accessibility statement examples come from real organizations across industries (finance, education, healthcare, technology, and HR software). Each follows best practices for tone, content, and structure—including empathy, transparency, and a commitment to equity.
1. Barclays (UK) – Finance Accessibility Statement Example
Link: Barclays Accessibility Statement
Barclays uses a welcoming and inclusive tone that ties accessibility to its values. It openly acknowledges that while they’ve made great progress, there’s more to do—highlighting accessibility as an ongoing journey. They describe accessibility as beneficial to all users and are transparent about improvements like better branch access and inclusive design. The statement invites user feedback and emphasizes collaboration. They also reference WCAG and show how accessibility supports autonomy, usability, and barrier removal.
2. ClearCompany (US) – HR Software
Link: ClearCompany Accessibility Statement
ClearCompany presents a human-centered, non-corporate accessibility statement. They frame accessibility as a way to empower all users and emphasize dignity and independence. The tone is warm and respectful, with a dedicated section titled “Accessibility is a Journey”. They acknowledge the need for continuous improvement and involve users with disabilities in testing and design. The statement references WCAG 2.1 Level AA, shares progress on inclusive design features, and offers multiple contact options for accessibility support, reinforcing transparency and empathy.
3. Colorado State University (US) – Education Software
Link: Colorado State University Accessibility Statement
CSU’s statement is rooted in the university’s values and uses language that supports dignity and equitable access. They clearly define accessibility and commit to independent access for all, including individuals with disabilities. It references WCAG standards, outlines their ongoing efforts, and offers direct contact options for reporting barriers. By acknowledging that accessibility is part of meaningful change and welcoming community feedback, CSU demonstrates openness and accountability.
4. Roche (Switzerland) – Healthcare/Pharmaceuticals
Link: Roche Accessibility Statement
Roche clearly states that accessibility is a journey, not just a goal. Their tone is honest and values-based. They openly share that they are partially conformant with WCAG 2.2 Level AA, and detail the steps they’re taking—such as staff training, third-party reviews, and usability testing. They provide accessible contact methods and promise a response within five business days. Roche frames accessibility as a core commitment to dignity, inclusion, and usability for all.
5. Shopify (Tech/E-commerce, Canada)
Link: Shopify Accessibility Statement
Shopify uses inclusive language and clearly states that accessibility is about maintaining dignity and independence. They provide contact options (email, phone, and support forms), and actively invite feedback. They describe ongoing accessibility efforts like screen reader testing, keyboard navigation support, and inclusive design practices. Shopify references WCAG 2.1 and shares that accessibility is part of their multi-year roadmap—framing it as a living practice, not a checklist. Their tone is friendly and grounded in values and equity.
