3.3.5 Help Level AAA

Context-sensitive help is available.

[View on W3C.org]

Testing & Remediation

How to test: Open your website in a browser of your choice and begin navigating to look for places where user input is necessary. For any component (eg. forms), confirm that there is help text when the label isn't sufficient enough to describe all the functionality. How to remediate: If a form requires text input
  • Provide a help link on each page
  • Provide help by an assistant in the web page
  • Provide spell checking & suggestions for text input
  • Provide text instructions at the beginning of a form or set of fields that describes the necessary input
For a form that requires text input in an expected data format
  • Provide expected data format and examples
  • Provide text instructions at the beginning of a form or set of fields that describes the necessary input

Questions and Answers