Accessibility for Customer Support & Success | Webinar Video

If you’ve read any of our law resources, you know that responding to reasonable accommodation requests is often the law.

Webinar Recording

Reasonable accommodation requests might entail:

• Modifications to policies, practices, and procedures
• May involve adjusting deadlines
• Modifying procedures
• Providing sign language interpreters or captioning
• Making physical adjustments to facilities

Customer support and responding to reports of barriers critically provide people with disabilities equal access to the digital space. We’re here to help you learn best practices and how our tools can help you manage custom support – setting up your team and users for success.