Category

Disability Law

New laws, litigation trends, and deadlines.
Learn how to comply with various disability laws.

Accessible Customer Service: User Feedback Forms

If you’re committed to making your website accessible for all users, providing accessible customer service with a feedback form is key! Establishing a public feedback mechanism allows users to submit accessibility issues they’re experiencing. And it may be easier than you think to implement. What Is a Public Feedback Mechanism? A public feedback mechanism, broadly, […]

On Avoiding ADA Demand Letters & Ineffective Overlays

If you’ve recently received an ADA (Americans with Disabilities Act) demand letter about your website, I completely understand your frustration and skepticism—because I feel the same way. It deeply troubles me that many business owners only find Accessible Web after being targeted by “demand letter farms,” groups of plaintiffs and law firms sending out hundreds […]

Public Comment to the FTC in Support of Action Against AccessiBe

The following is our public comment – accessiBe; File No. 222 3156 Submit your public comment on the Federal Register – Deadline February 5, 2025 At Accessible Web, we fully support the Federal Trade Commission’s decision to penalize accessiBe for misleading practices. This is a crucial and long-overdue step toward providing clarity around the requirements […]