Should an accessibility statement include timelines or commitments for upcoming improvements?

It can be valuable to include general commitments in your accessibility statement, as long as they're realistic and supported across your organization. While detailed timelines are best kept in your internal roadmap, your public statement might highlight broader goals, like regularly reviewing accessibility, updating your VPAT annually, or actively working to fix known issues.

If your organization is in the process of rebuilding or redesigning a product with accessibility in mind, being transparent about that effort builds trust. You can acknowledge that certain features may not yet meet accessibility standards, and invite users to reach out for accommodations. The key is to communicate your ongoing commitment and make it clear that accessibility is part of your long-term strategy, not just a one-time effort.