Accessibility – Report an Issue

At Accessible Web, we believe that everyone deserves equal access to information, tools, and services, regardless of ability. We’re committed to making our website usable and accessible for all. Accessibility is a continuous process, not a one-time fix. We strive for continuous improvement.

Our Commitment

We are actively working to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, and to comply with global accessibility laws including the Americans with Disabilities Act (ADA), Accessible Canada Act (ACA), Accessibility for Ontarians with Disabilities Act (AODA) and European Accessibility Act (EAA). We also strive to keep up to date with upcoming international requirements and support the implementation of accessibility compliance requirements worldwide.

Our company is a corporate member of the International Association of Accessibility Professionals (IAAP) and our team includes IAAP-certified accessibility experts.

We use our own RAMP platform to monitor, maintain, and improve our site’s accessibility on an ongoing basis. We maintain an accessibility log of our various activities and improvements.

If you’ve encountered a barrier or need assistance

If you experience difficulty accessing any part of our website or need an accommodation, we want to hear from you.

You can report an issue in any of the following ways:

Report an Issue

We aim to respond within 1 business day and will do our best to provide an accommodation as quickly as possible. If you’re comfortable, please include details about the barrier you encountered—this helps us replicate and resolve the issue for all users.

Always Improving

Accessibility is part of our culture and our product. Our internal team uses the RAMP platform—just like our clients do—to test and track improvements, gather feedback, and document accessibility progress over time. We continuously review and improve our website as technology, standards, and user needs evolve.