Shopify is now the most-targeted platform in ADA website lawsuits

If you run a Shopify Plus store, that risk is yours too. RAMP helps you build a record before a demand letter arrives, or respond quickly if one has already arrived.

No credit card required.

Source: EcomBack 2026 Mid-Year ADA Website Lawsuit Report

Built for web design agencies, SaaS platforms, and in-house website teams

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Proactive or reactive, Accessible Web RAMP helps your Shopify Plus store become compliant

On your own schedule or a plaintiff firm’s 30-day clock, the work on your store is the same: audit it, fix it, document it.

Proactive

Get your store ready before a letter arrives.

  • Publish an accessibility statement and train an accessibility advocate
  • Add a reasonable accommodations request form to your store
  • Monitor for new issues after theme updates and app installs
  • Track every audit and fix in your Accessibility Log

If a letter arrives later, you have a record to point to.

Reactive

The letter has already arrived. You have a 30-day clock.

  • Review your letter and create a response roadmap
  • Remediate your store on an accelerated timeline with guidance
  • Document your work to give counsel concrete items to look at
  • Turn on monitoring so the next theme update doesn’t reset your progress

We’ll support you as you tackle this work.

Your theme, your apps, your checkout. RAMP helps you find and fix all of it

Audit it, fix it, log it. RAMP gives your team a clear path and a record that holds up when a letter arrives.

Fictional Shopify store, Fieldnote Co., with three problem areas outlined: a navigation menu a keyboard user can’t get through, product images with no alternative text, and size and color options shown by color alone.
Navigation
Menus a keyboard user can’t get through
Product Images
Product images with no alternative text
Product Variants
Size and color options shown by color alone

Most laws point back to WCAG. RAMP is where the proof lives.

A demand letter cites a specific law, not a vague idea of accessibility. Nearly all of them, the ADA, AODA, Section 508 of the Rehabilitation Act, EAA, and more, point back to the same standard: WCAG.

The Compliance Center tracks your work against WCAG and maps a roadmap for the applicable laws, with a downloadable resource for each.

RAMP has the tools for e-commerce teams, developers, and managers alike

Store leads, developers, and legal each get what they need, all working from one shared record.

Automated Monitoring

Continuous checks catch new issues as they appear, so you stop playing whack-a-mole.

Manual Auditing Tools & Services

Human-led testing, so you know which issues are genuine failures and which are noise.

Documentation & Recordkeeping

The core of defensibility. Actions are automatically timestamped and stored as evidence.

Expert Accessibility Guidance

Expert advice to focus on what drives progress toward compliance and inclusion.

User Tickets & Testing

Handle accommodation requests properly, with assistive technology user testing built in.

Recommended Tasks

RAMP automatically prioritizes barriers by frequency so you can turn them into tasks.

“Instead of using 4 or 5 tools, we’re able to use RAMP. It just streamlines everything, which ultimately means that it pays for itself.”

— Drew M, Fast & Light Co-Founder

Our specialists streamline compliance

Managed accessibility is included in Pro and Pro+ plans.

Assigned Specialist

Assigned on Pro+, ticket-based on Pro, our experts guide the way.

Legal Support

Pro+, we review demand letters and support your counsel.

Accessibility Program Management

A dedicated accessibility consultant by your side, we provide guidance, resources, and support to make accessibility a natural part of your organization’s workflow.

Two ways to work with us

Same audits, tools, and specialist either way. The difference is who does the fixing.

Guided

For teams with in-house or agency developers

Includes:

  • Full RAMP access
  • An assigned accessibility specialist
  • 12 template audits a year
  • Your team handles remediation with our guidance

Managed

For teams without developers or capacity in-house

Includes everything in Guided, plus:

  • Accessible Web’s team fixes WCAG failures for you.

Lawsuits by the numbers

3.9k+

ADA website accessibility lawsuits filed in the U.S. in 2025

24%

of ADA lawsuits were filed against sites with an accessibility widget

$1M

FTC penalty against an automated accessibility tool for false claims

Overlays hide the problem. RAMP builds the record

A one-line script doesn’t touch your code, and it doesn’t prove you did the work. Courts and advocacy groups look for real work, done and documented.

Accessibility Widget

  • False claims of instant compliance
  • Leaves the underlying code untouched
  • No audit trail, no proof of effort
  • Often targeted in lawsuits

Accessible Web RAMP

  • Robust automated and human-led testing
  • Remediation guidance your team can apply at the source
  • A timestamped, defensible record of work
  • A roadmap that evolves with your site

FAQ

  • No. Accessible Web is not a law firm and does not provide legal advice. We provide the tools, expert guidance, and documentation to improve and demonstrate accessibility, and we work alongside your legal counsel.

  • Yes. Retain your own lawyer first; then we review the letter with you, run a fast gap analysis, and help remediate on an accelerated timeline. The work is the same as the proactive path, just compressed.

  • No, and any tool that claims otherwise isn’t being straight with you. Signing up is the first step. Compliance comes from doing the work and documenting it, which is what RAMP and our team are built to lead.