What does Title II of the ADA cover?
The Americans with Disabilities Act (ADA) Title II protects people with disabilities in the United States and its territories. It mandates equal access to public entities’ programs, services, and activities. Digital accessibility must be incorporated into the design and implementation of information and communication technologies (ICT) including all state and local government operations, websites, mobile applications, online forms, digital documents, software, telecommunications systems, ATMs, and self-service kiosks.