Tickets
User tickets are submitted through your accessibility badge, or created manually from Accessible Web Console.
Create Tasks
Get the work done to resolve an issue with a remediation task.
User Ticket Creation
User tickets are created in 2 ways: through the Accessibility Website Badge or manually from within the Accessible Web Console. The badge provides an easy to submit form as well as an email address and phone number as alternatives. If a user decides to email or call you with an accessibility issue, you can quickly create a new user ticket manually.
Create Remediation Tasks
Once a ticket has been validated, easily create a Remediation Task from it so that your team can start working to resolve the issue.
